Dear Mr Green,
First of all may I say a very big thank you to you for all your help with the problems I have had with the recent memory sticks. I also appreciate your time in talking Reg through the various stages on the computer in order to try and find out why the memory stick would not play all the way through.
The new box is simply wonderful and works extremely well, and is certainly an improvement on the previous box but of course I was very happy with it until the newer improved version came along!
Please do apologise to Mrs Green for the many phone calls she had to answer from me!
I would like to make a small contribution to ESTN and enclose a cheque from Reg and myself. I really do appreciate the great job that you all do in giving up your free time in order to help us so much. I find the articles from the RNIB very good and most useful as well.
Thank you once again